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Assistant

Start an installer assistant conversation

POST/v1/organizations/{organizationId}/installer-assistant/conversations

Starts a conversation with the installer assistant, for you, in your installer organization. The assistant helps with field work: it reads the jobs you may see, their chargers and why a charger could not connect, and it never changes anything. Starting one keeps your older installer chats open. You can continue a chat for 30 days after its last message, within its existing usage limits.

supportsImages says whether this conversation accepts photos.

It sees only what you can see: an Owner or Admin's assistant reads every job, a technician's only the jobs assigned to them. It is separate from the console assistant, and its conversations are not readable from it.

Only your own signed-in session may start one: an API key or an assistant connection is refused. The organization needs the Installer capability and a billing account in good standing, and each person may start a limited number of conversations a day.

Authorization

  • Authorizationheader · stringrequired
    Bearer <token>, with an ID token from a console sign-in or an API key (flw_ak_…). How authentication works

Parameters

  • organizationIdpath · uuidrequired
    Your installer organization.

Responses

The conversation is started. Send messages to it with its conversationId.

  • closesAtdate-timerequired
    Compatibility timestamp. Installer chats can continue within their 30-day retention window, subject to their usage limits.
  • conversationIduuidrequired
    Send messages to the conversation with this id.
  • supportsImagesboolean
    Whether this conversation accepts photos. If absent or false, start a new conversation before sending a photo.

Headers

  • RateLimit-Limitheader · string
  • RateLimit-Remainingheader · string
  • RateLimit-Resetheader · string

Your token is missing, has expired or isn't valid. Sign in again, or use a valid API key.

  • errorenumrequired
    A stable code for the error. Switch on this value: it doesn't change between releases.
    One ofaccountHasOpenBalanceaccountNotReadyalreadyStartedambiguousIdTokenambiguousReservationAddressassetServiceUnavailableassistantCardRequiredassistantDisabledassistantLimitReachedinstallerPhotoDayLimitinstallerPhotoConversationLimitassistantNotEnabledassistantRouteNotAllowedassistantUnavailableauthenticationRequiredauthorizationUnavailablebadRequestbatchTooLargebillingAccountClosedbillingAccountSuspendedbillingNotConfiguredbillingServiceUnavailablecannotDeleteDefaultcapacityExceededcardAlreadyHeldcardBlockedcardOwnedByPrincipalcertificateAuthorityServiceUnavailablechargerUnsafeForHoldcircuitChosenTwicecircuitNotFoundcircuitNotOnJobLocationchargerNotRunningchargePointIdTakenchargerSplitAcrossLocationschargingStationNotAcceptedclaimNotEligibleclaimNotFoundcommandNotSupportedcommandTypeRemovedcommandsUnavailableconflictconfirmationInvalidconfirmationLockedconfirmationNotSentconfirmationRequiredconfirmEraseRequiredconsentMissingconversationClosedconversationBusyconnectionNotEligibleconnectorAlreadyOccupiedconnectorNotFoundconnectorNotOccupiedconfirmOverPlanRequiredcsmsManagedSettingdeclineddiagnosticsReceiverServiceUnavailablediagnosticsRequestOutstandingdiagnosticsUnsupportedProtocolVersiondisconnectedduplicateeaseeCircuitUnmappedeaseeSiteClaimedElsewhereeaseeUnreachableeaseeWrongSerialOrPinemailNotVerifiedemptyEventTypesemptyLimitemptyTransactionLimitenergyControllerUnavailableenergyPricingServiceUnavailableeventTypeNotSubscribableexceedsCapabilityfileExpiredfileNotAvailablefirmwareIdentityUnknownforbiddenhandoverNotReadyhasChildCircuitsholdAmountOutOfRangeholdNotAuthorizedidTokenNotAcceptedidTokenNotRecoverableidempotencyKeyConflictidempotencyKeyInFlightidempotencyKeyReplayedidempotencyStoreUnavailableintegrationEaseeServiceUnavailableintegrationUnavailableconnectionsServiceUnavailableinternalErrorinvalidinvalidAddressinvalidAppDestinationinvalidClientinvalidCoordinatesinvalidCountryinvalidCurrentTypeinvalidEvsesinvalidCursorinvalidErrorCodeinvalidIdTokeninvalidLineinvalidModeinvalidMonitorAssignmentinvalidMonitorConnectioninvalidNameinvalidPaginationinvalidRedirectUriinvalidReasoninvalidPhaseCountinvalidRequestinvalidImageimageTooLargeinvalidWindowmethodNotUsablenotAPaidChargernotCapturedoverRefundpaymentRequiredrevisionConflictinvalidScheduleinvalidScopeinvalidSettingValueinvalidLocationTargetinvalidSluginvalidStartingSocinvalidTargetSocinvalidTargetinvalidTargetUrlinvalidTariffinvalidTariffConditioninvalidTariffIdinvalidTimeZoneinvalidUrlinvalidValueinstallerNotHeldinvitationAlreadyAcceptedinvitationExpiredjobsServiceUnavailableopenJobsservesCustomerGrantsnotAnInstallationsProjectgrantNotActivelastCircuitOnLocationlocationUnderInstallationlocationNotBuiltlocationAlreadyBuiltmetricsStoreErrormetricsStoreUnavailablemessageTooLongmissingIdTokenmissingIdempotencyKeymonitorConflictmonitorNotFoundmqttServiceUnavailablemissingOrMalformedHeaderinvalidTokenjwksUnavailableapiKeyServiceUnavailablenotConnectednotDispatchablenotEntitledassigneeCannotReadJobnotFoundnotReadynotSandboxModenoFirmwareCatalogednoOpenSessionnoSupportedTransferProtocolnoVehicleocppUnavailableorganizationNotEmptyownerCannotLeaveownsOrganizationspaymentMethodRequiredbinding.driver_policy_requires_access_permissionbinding.holder_outside_home_projectpermission_policy.deny_not_allowedpermission_policy.deny_on_owner_floorpermission_policy.in_usepermission_policy.invalid_documentpermission_policy.limit_exceededpermission_policy.managed_immutablepermission_policy.management_permission_for_non_memberpermission_policy.name_takenpermission_policy.not_grantablepermission_policy.unknown_permissionpermission_policy.would_remove_last_editorpaymentsAccountNotFoundpaymentsAccountSubmittedpaymentsOrganizationSyntheticpaymentsUnavailablephaseTopologyNotConfirmedprincipalErasedprincipalInactiveprincipalNotFoundprojectNotFoundproposalAlreadyDecidedprotocolErrorrateLimitErrorrateLimitedratedCurrentNotPositivereferenceTakensandboxOrganizationChargerLimitReachedsandboxProjectChargerLimitReachedsandboxStationRefusedselfParentsellerUnavailableserviceUnavailablesessionServiceUnavailablestationOfflinesigningSecretTooShortsiteClaimedElsewheresiteOwnedByAnotherEaseeOperatorslugChangeNotAcknowledgedslugTakenspotCurrencyMismatchtariffEnergyAndSpottimeZoneRequiredtimedOutscopeNotGrantedscopeTooLargewindowEndedwindowTooLongsessionCapExceededinvalidMonthmonthTooLargemixedCurrenciesmonthNotClosablemonthHasOpenHoldsmonthAlreadyClosedmonthNotClosedoutcomeFinalmonthClosednotCarriabletargetMonthClosedsettlementServiceUnavailabletransactionAlreadyOpentransactionNotOpenunauthorizedunavailableunintelligibleResponseunknownBiddingZoneunknownChargerModelunknownEventTypeunknownFallbackStatusunknownSerialunknownVariableunknownVehicleModelunprocessableunrecognisedApiKeyModeunrecognisedSessionModeunsupportedvendorManagedFirmwarevendorUnreachablevirtualChargerLimitReachedvirtualChargerOrganizationLimitReachedvirtualChargerServiceUnavailablevirtualChargerStateUnavailablewebhookServiceUnavailablewrongPin
  • messagestringrequired
    A description for people. Its wording may change, so don't parse it.
  • requestIdstring
    This request's id, the same as the x-request-id response header. Quote it when you contact support.

billingAccountSuspended: the organization's billing account is suspended for an unpaid invoice. Nothing was started.

  • errorenumrequired
    A stable code for the error. Switch on this value: it doesn't change between releases.
    One ofaccountHasOpenBalanceaccountNotReadyalreadyStartedambiguousIdTokenambiguousReservationAddressassetServiceUnavailableassistantCardRequiredassistantDisabledassistantLimitReachedinstallerPhotoDayLimitinstallerPhotoConversationLimitassistantNotEnabledassistantRouteNotAllowedassistantUnavailableauthenticationRequiredauthorizationUnavailablebadRequestbatchTooLargebillingAccountClosedbillingAccountSuspendedbillingNotConfiguredbillingServiceUnavailablecannotDeleteDefaultcapacityExceededcardAlreadyHeldcardBlockedcardOwnedByPrincipalcertificateAuthorityServiceUnavailablechargerUnsafeForHoldcircuitChosenTwicecircuitNotFoundcircuitNotOnJobLocationchargerNotRunningchargePointIdTakenchargerSplitAcrossLocationschargingStationNotAcceptedclaimNotEligibleclaimNotFoundcommandNotSupportedcommandTypeRemovedcommandsUnavailableconflictconfirmationInvalidconfirmationLockedconfirmationNotSentconfirmationRequiredconfirmEraseRequiredconsentMissingconversationClosedconversationBusyconnectionNotEligibleconnectorAlreadyOccupiedconnectorNotFoundconnectorNotOccupiedconfirmOverPlanRequiredcsmsManagedSettingdeclineddiagnosticsReceiverServiceUnavailablediagnosticsRequestOutstandingdiagnosticsUnsupportedProtocolVersiondisconnectedduplicateeaseeCircuitUnmappedeaseeSiteClaimedElsewhereeaseeUnreachableeaseeWrongSerialOrPinemailNotVerifiedemptyEventTypesemptyLimitemptyTransactionLimitenergyControllerUnavailableenergyPricingServiceUnavailableeventTypeNotSubscribableexceedsCapabilityfileExpiredfileNotAvailablefirmwareIdentityUnknownforbiddenhandoverNotReadyhasChildCircuitsholdAmountOutOfRangeholdNotAuthorizedidTokenNotAcceptedidTokenNotRecoverableidempotencyKeyConflictidempotencyKeyInFlightidempotencyKeyReplayedidempotencyStoreUnavailableintegrationEaseeServiceUnavailableintegrationUnavailableconnectionsServiceUnavailableinternalErrorinvalidinvalidAddressinvalidAppDestinationinvalidClientinvalidCoordinatesinvalidCountryinvalidCurrentTypeinvalidEvsesinvalidCursorinvalidErrorCodeinvalidIdTokeninvalidLineinvalidModeinvalidMonitorAssignmentinvalidMonitorConnectioninvalidNameinvalidPaginationinvalidRedirectUriinvalidReasoninvalidPhaseCountinvalidRequestinvalidImageimageTooLargeinvalidWindowmethodNotUsablenotAPaidChargernotCapturedoverRefundpaymentRequiredrevisionConflictinvalidScheduleinvalidScopeinvalidSettingValueinvalidLocationTargetinvalidSluginvalidStartingSocinvalidTargetSocinvalidTargetinvalidTargetUrlinvalidTariffinvalidTariffConditioninvalidTariffIdinvalidTimeZoneinvalidUrlinvalidValueinstallerNotHeldinvitationAlreadyAcceptedinvitationExpiredjobsServiceUnavailableopenJobsservesCustomerGrantsnotAnInstallationsProjectgrantNotActivelastCircuitOnLocationlocationUnderInstallationlocationNotBuiltlocationAlreadyBuiltmetricsStoreErrormetricsStoreUnavailablemessageTooLongmissingIdTokenmissingIdempotencyKeymonitorConflictmonitorNotFoundmqttServiceUnavailablemissingOrMalformedHeaderinvalidTokenjwksUnavailableapiKeyServiceUnavailablenotConnectednotDispatchablenotEntitledassigneeCannotReadJobnotFoundnotReadynotSandboxModenoFirmwareCatalogednoOpenSessionnoSupportedTransferProtocolnoVehicleocppUnavailableorganizationNotEmptyownerCannotLeaveownsOrganizationspaymentMethodRequiredbinding.driver_policy_requires_access_permissionbinding.holder_outside_home_projectpermission_policy.deny_not_allowedpermission_policy.deny_on_owner_floorpermission_policy.in_usepermission_policy.invalid_documentpermission_policy.limit_exceededpermission_policy.managed_immutablepermission_policy.management_permission_for_non_memberpermission_policy.name_takenpermission_policy.not_grantablepermission_policy.unknown_permissionpermission_policy.would_remove_last_editorpaymentsAccountNotFoundpaymentsAccountSubmittedpaymentsOrganizationSyntheticpaymentsUnavailablephaseTopologyNotConfirmedprincipalErasedprincipalInactiveprincipalNotFoundprojectNotFoundproposalAlreadyDecidedprotocolErrorrateLimitErrorrateLimitedratedCurrentNotPositivereferenceTakensandboxOrganizationChargerLimitReachedsandboxProjectChargerLimitReachedsandboxStationRefusedselfParentsellerUnavailableserviceUnavailablesessionServiceUnavailablestationOfflinesigningSecretTooShortsiteClaimedElsewheresiteOwnedByAnotherEaseeOperatorslugChangeNotAcknowledgedslugTakenspotCurrencyMismatchtariffEnergyAndSpottimeZoneRequiredtimedOutscopeNotGrantedscopeTooLargewindowEndedwindowTooLongsessionCapExceededinvalidMonthmonthTooLargemixedCurrenciesmonthNotClosablemonthHasOpenHoldsmonthAlreadyClosedmonthNotClosedoutcomeFinalmonthClosednotCarriabletargetMonthClosedsettlementServiceUnavailabletransactionAlreadyOpentransactionNotOpenunauthorizedunavailableunintelligibleResponseunknownBiddingZoneunknownChargerModelunknownEventTypeunknownFallbackStatusunknownSerialunknownVariableunknownVehicleModelunprocessableunrecognisedApiKeyModeunrecognisedSessionModeunsupportedvendorManagedFirmwarevendorUnreachablevirtualChargerLimitReachedvirtualChargerOrganizationLimitReachedvirtualChargerServiceUnavailablevirtualChargerStateUnavailablewebhookServiceUnavailablewrongPin
  • messagestringrequired
    A description for people. Its wording may change, so don't parse it.
  • requestIdstring
    This request's id, the same as the x-request-id response header. Quote it when you contact support.

forbidden: this isn't a person's own session. assistantRouteNotAllowed: an assistant connection can't start one. billingAccountClosed: the organization's billing account is closed.

  • errorenumrequired
    A stable code for the error. Switch on this value: it doesn't change between releases.
    One ofaccountHasOpenBalanceaccountNotReadyalreadyStartedambiguousIdTokenambiguousReservationAddressassetServiceUnavailableassistantCardRequiredassistantDisabledassistantLimitReachedinstallerPhotoDayLimitinstallerPhotoConversationLimitassistantNotEnabledassistantRouteNotAllowedassistantUnavailableauthenticationRequiredauthorizationUnavailablebadRequestbatchTooLargebillingAccountClosedbillingAccountSuspendedbillingNotConfiguredbillingServiceUnavailablecannotDeleteDefaultcapacityExceededcardAlreadyHeldcardBlockedcardOwnedByPrincipalcertificateAuthorityServiceUnavailablechargerUnsafeForHoldcircuitChosenTwicecircuitNotFoundcircuitNotOnJobLocationchargerNotRunningchargePointIdTakenchargerSplitAcrossLocationschargingStationNotAcceptedclaimNotEligibleclaimNotFoundcommandNotSupportedcommandTypeRemovedcommandsUnavailableconflictconfirmationInvalidconfirmationLockedconfirmationNotSentconfirmationRequiredconfirmEraseRequiredconsentMissingconversationClosedconversationBusyconnectionNotEligibleconnectorAlreadyOccupiedconnectorNotFoundconnectorNotOccupiedconfirmOverPlanRequiredcsmsManagedSettingdeclineddiagnosticsReceiverServiceUnavailablediagnosticsRequestOutstandingdiagnosticsUnsupportedProtocolVersiondisconnectedduplicateeaseeCircuitUnmappedeaseeSiteClaimedElsewhereeaseeUnreachableeaseeWrongSerialOrPinemailNotVerifiedemptyEventTypesemptyLimitemptyTransactionLimitenergyControllerUnavailableenergyPricingServiceUnavailableeventTypeNotSubscribableexceedsCapabilityfileExpiredfileNotAvailablefirmwareIdentityUnknownforbiddenhandoverNotReadyhasChildCircuitsholdAmountOutOfRangeholdNotAuthorizedidTokenNotAcceptedidTokenNotRecoverableidempotencyKeyConflictidempotencyKeyInFlightidempotencyKeyReplayedidempotencyStoreUnavailableintegrationEaseeServiceUnavailableintegrationUnavailableconnectionsServiceUnavailableinternalErrorinvalidinvalidAddressinvalidAppDestinationinvalidClientinvalidCoordinatesinvalidCountryinvalidCurrentTypeinvalidEvsesinvalidCursorinvalidErrorCodeinvalidIdTokeninvalidLineinvalidModeinvalidMonitorAssignmentinvalidMonitorConnectioninvalidNameinvalidPaginationinvalidRedirectUriinvalidReasoninvalidPhaseCountinvalidRequestinvalidImageimageTooLargeinvalidWindowmethodNotUsablenotAPaidChargernotCapturedoverRefundpaymentRequiredrevisionConflictinvalidScheduleinvalidScopeinvalidSettingValueinvalidLocationTargetinvalidSluginvalidStartingSocinvalidTargetSocinvalidTargetinvalidTargetUrlinvalidTariffinvalidTariffConditioninvalidTariffIdinvalidTimeZoneinvalidUrlinvalidValueinstallerNotHeldinvitationAlreadyAcceptedinvitationExpiredjobsServiceUnavailableopenJobsservesCustomerGrantsnotAnInstallationsProjectgrantNotActivelastCircuitOnLocationlocationUnderInstallationlocationNotBuiltlocationAlreadyBuiltmetricsStoreErrormetricsStoreUnavailablemessageTooLongmissingIdTokenmissingIdempotencyKeymonitorConflictmonitorNotFoundmqttServiceUnavailablemissingOrMalformedHeaderinvalidTokenjwksUnavailableapiKeyServiceUnavailablenotConnectednotDispatchablenotEntitledassigneeCannotReadJobnotFoundnotReadynotSandboxModenoFirmwareCatalogednoOpenSessionnoSupportedTransferProtocolnoVehicleocppUnavailableorganizationNotEmptyownerCannotLeaveownsOrganizationspaymentMethodRequiredbinding.driver_policy_requires_access_permissionbinding.holder_outside_home_projectpermission_policy.deny_not_allowedpermission_policy.deny_on_owner_floorpermission_policy.in_usepermission_policy.invalid_documentpermission_policy.limit_exceededpermission_policy.managed_immutablepermission_policy.management_permission_for_non_memberpermission_policy.name_takenpermission_policy.not_grantablepermission_policy.unknown_permissionpermission_policy.would_remove_last_editorpaymentsAccountNotFoundpaymentsAccountSubmittedpaymentsOrganizationSyntheticpaymentsUnavailablephaseTopologyNotConfirmedprincipalErasedprincipalInactiveprincipalNotFoundprojectNotFoundproposalAlreadyDecidedprotocolErrorrateLimitErrorrateLimitedratedCurrentNotPositivereferenceTakensandboxOrganizationChargerLimitReachedsandboxProjectChargerLimitReachedsandboxStationRefusedselfParentsellerUnavailableserviceUnavailablesessionServiceUnavailablestationOfflinesigningSecretTooShortsiteClaimedElsewheresiteOwnedByAnotherEaseeOperatorslugChangeNotAcknowledgedslugTakenspotCurrencyMismatchtariffEnergyAndSpottimeZoneRequiredtimedOutscopeNotGrantedscopeTooLargewindowEndedwindowTooLongsessionCapExceededinvalidMonthmonthTooLargemixedCurrenciesmonthNotClosablemonthHasOpenHoldsmonthAlreadyClosedmonthNotClosedoutcomeFinalmonthClosednotCarriabletargetMonthClosedsettlementServiceUnavailabletransactionAlreadyOpentransactionNotOpenunauthorizedunavailableunintelligibleResponseunknownBiddingZoneunknownChargerModelunknownEventTypeunknownFallbackStatusunknownSerialunknownVariableunknownVehicleModelunprocessableunrecognisedApiKeyModeunrecognisedSessionModeunsupportedvendorManagedFirmwarevendorUnreachablevirtualChargerLimitReachedvirtualChargerOrganizationLimitReachedvirtualChargerServiceUnavailablevirtualChargerStateUnavailablewebhookServiceUnavailablewrongPin
  • messagestringrequired
    A description for people. Its wording may change, so don't parse it.
  • requestIdstring
    This request's id, the same as the x-request-id response header. Quote it when you contact support.

notFound: no such organization, or you aren't a member of it. notEntitled: the organization doesn't have the Installer capability.

  • errorenumrequired
    A stable code for the error. Switch on this value: it doesn't change between releases.
    One ofaccountHasOpenBalanceaccountNotReadyalreadyStartedambiguousIdTokenambiguousReservationAddressassetServiceUnavailableassistantCardRequiredassistantDisabledassistantLimitReachedinstallerPhotoDayLimitinstallerPhotoConversationLimitassistantNotEnabledassistantRouteNotAllowedassistantUnavailableauthenticationRequiredauthorizationUnavailablebadRequestbatchTooLargebillingAccountClosedbillingAccountSuspendedbillingNotConfiguredbillingServiceUnavailablecannotDeleteDefaultcapacityExceededcardAlreadyHeldcardBlockedcardOwnedByPrincipalcertificateAuthorityServiceUnavailablechargerUnsafeForHoldcircuitChosenTwicecircuitNotFoundcircuitNotOnJobLocationchargerNotRunningchargePointIdTakenchargerSplitAcrossLocationschargingStationNotAcceptedclaimNotEligibleclaimNotFoundcommandNotSupportedcommandTypeRemovedcommandsUnavailableconflictconfirmationInvalidconfirmationLockedconfirmationNotSentconfirmationRequiredconfirmEraseRequiredconsentMissingconversationClosedconversationBusyconnectionNotEligibleconnectorAlreadyOccupiedconnectorNotFoundconnectorNotOccupiedconfirmOverPlanRequiredcsmsManagedSettingdeclineddiagnosticsReceiverServiceUnavailablediagnosticsRequestOutstandingdiagnosticsUnsupportedProtocolVersiondisconnectedduplicateeaseeCircuitUnmappedeaseeSiteClaimedElsewhereeaseeUnreachableeaseeWrongSerialOrPinemailNotVerifiedemptyEventTypesemptyLimitemptyTransactionLimitenergyControllerUnavailableenergyPricingServiceUnavailableeventTypeNotSubscribableexceedsCapabilityfileExpiredfileNotAvailablefirmwareIdentityUnknownforbiddenhandoverNotReadyhasChildCircuitsholdAmountOutOfRangeholdNotAuthorizedidTokenNotAcceptedidTokenNotRecoverableidempotencyKeyConflictidempotencyKeyInFlightidempotencyKeyReplayedidempotencyStoreUnavailableintegrationEaseeServiceUnavailableintegrationUnavailableconnectionsServiceUnavailableinternalErrorinvalidinvalidAddressinvalidAppDestinationinvalidClientinvalidCoordinatesinvalidCountryinvalidCurrentTypeinvalidEvsesinvalidCursorinvalidErrorCodeinvalidIdTokeninvalidLineinvalidModeinvalidMonitorAssignmentinvalidMonitorConnectioninvalidNameinvalidPaginationinvalidRedirectUriinvalidReasoninvalidPhaseCountinvalidRequestinvalidImageimageTooLargeinvalidWindowmethodNotUsablenotAPaidChargernotCapturedoverRefundpaymentRequiredrevisionConflictinvalidScheduleinvalidScopeinvalidSettingValueinvalidLocationTargetinvalidSluginvalidStartingSocinvalidTargetSocinvalidTargetinvalidTargetUrlinvalidTariffinvalidTariffConditioninvalidTariffIdinvalidTimeZoneinvalidUrlinvalidValueinstallerNotHeldinvitationAlreadyAcceptedinvitationExpiredjobsServiceUnavailableopenJobsservesCustomerGrantsnotAnInstallationsProjectgrantNotActivelastCircuitOnLocationlocationUnderInstallationlocationNotBuiltlocationAlreadyBuiltmetricsStoreErrormetricsStoreUnavailablemessageTooLongmissingIdTokenmissingIdempotencyKeymonitorConflictmonitorNotFoundmqttServiceUnavailablemissingOrMalformedHeaderinvalidTokenjwksUnavailableapiKeyServiceUnavailablenotConnectednotDispatchablenotEntitledassigneeCannotReadJobnotFoundnotReadynotSandboxModenoFirmwareCatalogednoOpenSessionnoSupportedTransferProtocolnoVehicleocppUnavailableorganizationNotEmptyownerCannotLeaveownsOrganizationspaymentMethodRequiredbinding.driver_policy_requires_access_permissionbinding.holder_outside_home_projectpermission_policy.deny_not_allowedpermission_policy.deny_on_owner_floorpermission_policy.in_usepermission_policy.invalid_documentpermission_policy.limit_exceededpermission_policy.managed_immutablepermission_policy.management_permission_for_non_memberpermission_policy.name_takenpermission_policy.not_grantablepermission_policy.unknown_permissionpermission_policy.would_remove_last_editorpaymentsAccountNotFoundpaymentsAccountSubmittedpaymentsOrganizationSyntheticpaymentsUnavailablephaseTopologyNotConfirmedprincipalErasedprincipalInactiveprincipalNotFoundprojectNotFoundproposalAlreadyDecidedprotocolErrorrateLimitErrorrateLimitedratedCurrentNotPositivereferenceTakensandboxOrganizationChargerLimitReachedsandboxProjectChargerLimitReachedsandboxStationRefusedselfParentsellerUnavailableserviceUnavailablesessionServiceUnavailablestationOfflinesigningSecretTooShortsiteClaimedElsewheresiteOwnedByAnotherEaseeOperatorslugChangeNotAcknowledgedslugTakenspotCurrencyMismatchtariffEnergyAndSpottimeZoneRequiredtimedOutscopeNotGrantedscopeTooLargewindowEndedwindowTooLongsessionCapExceededinvalidMonthmonthTooLargemixedCurrenciesmonthNotClosablemonthHasOpenHoldsmonthAlreadyClosedmonthNotClosedoutcomeFinalmonthClosednotCarriabletargetMonthClosedsettlementServiceUnavailabletransactionAlreadyOpentransactionNotOpenunauthorizedunavailableunintelligibleResponseunknownBiddingZoneunknownChargerModelunknownEventTypeunknownFallbackStatusunknownSerialunknownVariableunknownVehicleModelunprocessableunrecognisedApiKeyModeunrecognisedSessionModeunsupportedvendorManagedFirmwarevendorUnreachablevirtualChargerLimitReachedvirtualChargerOrganizationLimitReachedvirtualChargerServiceUnavailablevirtualChargerStateUnavailablewebhookServiceUnavailablewrongPin
  • messagestringrequired
    A description for people. Its wording may change, so don't parse it.
  • requestIdstring
    This request's id, the same as the x-request-id response header. Quote it when you contact support.

Too many requests. Wait the number of seconds in Retry-After, then try again.

  • errorenumrequired
    A stable code for the error. Switch on this value: it doesn't change between releases.
    One ofaccountHasOpenBalanceaccountNotReadyalreadyStartedambiguousIdTokenambiguousReservationAddressassetServiceUnavailableassistantCardRequiredassistantDisabledassistantLimitReachedinstallerPhotoDayLimitinstallerPhotoConversationLimitassistantNotEnabledassistantRouteNotAllowedassistantUnavailableauthenticationRequiredauthorizationUnavailablebadRequestbatchTooLargebillingAccountClosedbillingAccountSuspendedbillingNotConfiguredbillingServiceUnavailablecannotDeleteDefaultcapacityExceededcardAlreadyHeldcardBlockedcardOwnedByPrincipalcertificateAuthorityServiceUnavailablechargerUnsafeForHoldcircuitChosenTwicecircuitNotFoundcircuitNotOnJobLocationchargerNotRunningchargePointIdTakenchargerSplitAcrossLocationschargingStationNotAcceptedclaimNotEligibleclaimNotFoundcommandNotSupportedcommandTypeRemovedcommandsUnavailableconflictconfirmationInvalidconfirmationLockedconfirmationNotSentconfirmationRequiredconfirmEraseRequiredconsentMissingconversationClosedconversationBusyconnectionNotEligibleconnectorAlreadyOccupiedconnectorNotFoundconnectorNotOccupiedconfirmOverPlanRequiredcsmsManagedSettingdeclineddiagnosticsReceiverServiceUnavailablediagnosticsRequestOutstandingdiagnosticsUnsupportedProtocolVersiondisconnectedduplicateeaseeCircuitUnmappedeaseeSiteClaimedElsewhereeaseeUnreachableeaseeWrongSerialOrPinemailNotVerifiedemptyEventTypesemptyLimitemptyTransactionLimitenergyControllerUnavailableenergyPricingServiceUnavailableeventTypeNotSubscribableexceedsCapabilityfileExpiredfileNotAvailablefirmwareIdentityUnknownforbiddenhandoverNotReadyhasChildCircuitsholdAmountOutOfRangeholdNotAuthorizedidTokenNotAcceptedidTokenNotRecoverableidempotencyKeyConflictidempotencyKeyInFlightidempotencyKeyReplayedidempotencyStoreUnavailableintegrationEaseeServiceUnavailableintegrationUnavailableconnectionsServiceUnavailableinternalErrorinvalidinvalidAddressinvalidAppDestinationinvalidClientinvalidCoordinatesinvalidCountryinvalidCurrentTypeinvalidEvsesinvalidCursorinvalidErrorCodeinvalidIdTokeninvalidLineinvalidModeinvalidMonitorAssignmentinvalidMonitorConnectioninvalidNameinvalidPaginationinvalidRedirectUriinvalidReasoninvalidPhaseCountinvalidRequestinvalidImageimageTooLargeinvalidWindowmethodNotUsablenotAPaidChargernotCapturedoverRefundpaymentRequiredrevisionConflictinvalidScheduleinvalidScopeinvalidSettingValueinvalidLocationTargetinvalidSluginvalidStartingSocinvalidTargetSocinvalidTargetinvalidTargetUrlinvalidTariffinvalidTariffConditioninvalidTariffIdinvalidTimeZoneinvalidUrlinvalidValueinstallerNotHeldinvitationAlreadyAcceptedinvitationExpiredjobsServiceUnavailableopenJobsservesCustomerGrantsnotAnInstallationsProjectgrantNotActivelastCircuitOnLocationlocationUnderInstallationlocationNotBuiltlocationAlreadyBuiltmetricsStoreErrormetricsStoreUnavailablemessageTooLongmissingIdTokenmissingIdempotencyKeymonitorConflictmonitorNotFoundmqttServiceUnavailablemissingOrMalformedHeaderinvalidTokenjwksUnavailableapiKeyServiceUnavailablenotConnectednotDispatchablenotEntitledassigneeCannotReadJobnotFoundnotReadynotSandboxModenoFirmwareCatalogednoOpenSessionnoSupportedTransferProtocolnoVehicleocppUnavailableorganizationNotEmptyownerCannotLeaveownsOrganizationspaymentMethodRequiredbinding.driver_policy_requires_access_permissionbinding.holder_outside_home_projectpermission_policy.deny_not_allowedpermission_policy.deny_on_owner_floorpermission_policy.in_usepermission_policy.invalid_documentpermission_policy.limit_exceededpermission_policy.managed_immutablepermission_policy.management_permission_for_non_memberpermission_policy.name_takenpermission_policy.not_grantablepermission_policy.unknown_permissionpermission_policy.would_remove_last_editorpaymentsAccountNotFoundpaymentsAccountSubmittedpaymentsOrganizationSyntheticpaymentsUnavailablephaseTopologyNotConfirmedprincipalErasedprincipalInactiveprincipalNotFoundprojectNotFoundproposalAlreadyDecidedprotocolErrorrateLimitErrorrateLimitedratedCurrentNotPositivereferenceTakensandboxOrganizationChargerLimitReachedsandboxProjectChargerLimitReachedsandboxStationRefusedselfParentsellerUnavailableserviceUnavailablesessionServiceUnavailablestationOfflinesigningSecretTooShortsiteClaimedElsewheresiteOwnedByAnotherEaseeOperatorslugChangeNotAcknowledgedslugTakenspotCurrencyMismatchtariffEnergyAndSpottimeZoneRequiredtimedOutscopeNotGrantedscopeTooLargewindowEndedwindowTooLongsessionCapExceededinvalidMonthmonthTooLargemixedCurrenciesmonthNotClosablemonthHasOpenHoldsmonthAlreadyClosedmonthNotClosedoutcomeFinalmonthClosednotCarriabletargetMonthClosedsettlementServiceUnavailabletransactionAlreadyOpentransactionNotOpenunauthorizedunavailableunintelligibleResponseunknownBiddingZoneunknownChargerModelunknownEventTypeunknownFallbackStatusunknownSerialunknownVariableunknownVehicleModelunprocessableunrecognisedApiKeyModeunrecognisedSessionModeunsupportedvendorManagedFirmwarevendorUnreachablevirtualChargerLimitReachedvirtualChargerOrganizationLimitReachedvirtualChargerServiceUnavailablevirtualChargerStateUnavailablewebhookServiceUnavailablewrongPin
  • messagestringrequired
    A description for people. Its wording may change, so don't parse it.
  • requestIdstring
    This request's id, the same as the x-request-id response header. Quote it when you contact support.

Something went wrong on our side. Try again, and if it keeps happening, contact support with the response's requestId.

  • errorenumrequired
    A stable code for the error. Switch on this value: it doesn't change between releases.
    One ofaccountHasOpenBalanceaccountNotReadyalreadyStartedambiguousIdTokenambiguousReservationAddressassetServiceUnavailableassistantCardRequiredassistantDisabledassistantLimitReachedinstallerPhotoDayLimitinstallerPhotoConversationLimitassistantNotEnabledassistantRouteNotAllowedassistantUnavailableauthenticationRequiredauthorizationUnavailablebadRequestbatchTooLargebillingAccountClosedbillingAccountSuspendedbillingNotConfiguredbillingServiceUnavailablecannotDeleteDefaultcapacityExceededcardAlreadyHeldcardBlockedcardOwnedByPrincipalcertificateAuthorityServiceUnavailablechargerUnsafeForHoldcircuitChosenTwicecircuitNotFoundcircuitNotOnJobLocationchargerNotRunningchargePointIdTakenchargerSplitAcrossLocationschargingStationNotAcceptedclaimNotEligibleclaimNotFoundcommandNotSupportedcommandTypeRemovedcommandsUnavailableconflictconfirmationInvalidconfirmationLockedconfirmationNotSentconfirmationRequiredconfirmEraseRequiredconsentMissingconversationClosedconversationBusyconnectionNotEligibleconnectorAlreadyOccupiedconnectorNotFoundconnectorNotOccupiedconfirmOverPlanRequiredcsmsManagedSettingdeclineddiagnosticsReceiverServiceUnavailablediagnosticsRequestOutstandingdiagnosticsUnsupportedProtocolVersiondisconnectedduplicateeaseeCircuitUnmappedeaseeSiteClaimedElsewhereeaseeUnreachableeaseeWrongSerialOrPinemailNotVerifiedemptyEventTypesemptyLimitemptyTransactionLimitenergyControllerUnavailableenergyPricingServiceUnavailableeventTypeNotSubscribableexceedsCapabilityfileExpiredfileNotAvailablefirmwareIdentityUnknownforbiddenhandoverNotReadyhasChildCircuitsholdAmountOutOfRangeholdNotAuthorizedidTokenNotAcceptedidTokenNotRecoverableidempotencyKeyConflictidempotencyKeyInFlightidempotencyKeyReplayedidempotencyStoreUnavailableintegrationEaseeServiceUnavailableintegrationUnavailableconnectionsServiceUnavailableinternalErrorinvalidinvalidAddressinvalidAppDestinationinvalidClientinvalidCoordinatesinvalidCountryinvalidCurrentTypeinvalidEvsesinvalidCursorinvalidErrorCodeinvalidIdTokeninvalidLineinvalidModeinvalidMonitorAssignmentinvalidMonitorConnectioninvalidNameinvalidPaginationinvalidRedirectUriinvalidReasoninvalidPhaseCountinvalidRequestinvalidImageimageTooLargeinvalidWindowmethodNotUsablenotAPaidChargernotCapturedoverRefundpaymentRequiredrevisionConflictinvalidScheduleinvalidScopeinvalidSettingValueinvalidLocationTargetinvalidSluginvalidStartingSocinvalidTargetSocinvalidTargetinvalidTargetUrlinvalidTariffinvalidTariffConditioninvalidTariffIdinvalidTimeZoneinvalidUrlinvalidValueinstallerNotHeldinvitationAlreadyAcceptedinvitationExpiredjobsServiceUnavailableopenJobsservesCustomerGrantsnotAnInstallationsProjectgrantNotActivelastCircuitOnLocationlocationUnderInstallationlocationNotBuiltlocationAlreadyBuiltmetricsStoreErrormetricsStoreUnavailablemessageTooLongmissingIdTokenmissingIdempotencyKeymonitorConflictmonitorNotFoundmqttServiceUnavailablemissingOrMalformedHeaderinvalidTokenjwksUnavailableapiKeyServiceUnavailablenotConnectednotDispatchablenotEntitledassigneeCannotReadJobnotFoundnotReadynotSandboxModenoFirmwareCatalogednoOpenSessionnoSupportedTransferProtocolnoVehicleocppUnavailableorganizationNotEmptyownerCannotLeaveownsOrganizationspaymentMethodRequiredbinding.driver_policy_requires_access_permissionbinding.holder_outside_home_projectpermission_policy.deny_not_allowedpermission_policy.deny_on_owner_floorpermission_policy.in_usepermission_policy.invalid_documentpermission_policy.limit_exceededpermission_policy.managed_immutablepermission_policy.management_permission_for_non_memberpermission_policy.name_takenpermission_policy.not_grantablepermission_policy.unknown_permissionpermission_policy.would_remove_last_editorpaymentsAccountNotFoundpaymentsAccountSubmittedpaymentsOrganizationSyntheticpaymentsUnavailablephaseTopologyNotConfirmedprincipalErasedprincipalInactiveprincipalNotFoundprojectNotFoundproposalAlreadyDecidedprotocolErrorrateLimitErrorrateLimitedratedCurrentNotPositivereferenceTakensandboxOrganizationChargerLimitReachedsandboxProjectChargerLimitReachedsandboxStationRefusedselfParentsellerUnavailableserviceUnavailablesessionServiceUnavailablestationOfflinesigningSecretTooShortsiteClaimedElsewheresiteOwnedByAnotherEaseeOperatorslugChangeNotAcknowledgedslugTakenspotCurrencyMismatchtariffEnergyAndSpottimeZoneRequiredtimedOutscopeNotGrantedscopeTooLargewindowEndedwindowTooLongsessionCapExceededinvalidMonthmonthTooLargemixedCurrenciesmonthNotClosablemonthHasOpenHoldsmonthAlreadyClosedmonthNotClosedoutcomeFinalmonthClosednotCarriabletargetMonthClosedsettlementServiceUnavailabletransactionAlreadyOpentransactionNotOpenunauthorizedunavailableunintelligibleResponseunknownBiddingZoneunknownChargerModelunknownEventTypeunknownFallbackStatusunknownSerialunknownVariableunknownVehicleModelunprocessableunrecognisedApiKeyModeunrecognisedSessionModeunsupportedvendorManagedFirmwarevendorUnreachablevirtualChargerLimitReachedvirtualChargerOrganizationLimitReachedvirtualChargerServiceUnavailablevirtualChargerStateUnavailablewebhookServiceUnavailablewrongPin
  • messagestringrequired
    A description for people. Its wording may change, so don't parse it.
  • requestIdstring
    This request's id, the same as the x-request-id response header. Quote it when you contact support.

assistantUnavailable: the assistant isn't available right now, so nothing was started. Try again shortly.

  • errorenumrequired
    A stable code for the error. Switch on this value: it doesn't change between releases.
    One ofaccountHasOpenBalanceaccountNotReadyalreadyStartedambiguousIdTokenambiguousReservationAddressassetServiceUnavailableassistantCardRequiredassistantDisabledassistantLimitReachedinstallerPhotoDayLimitinstallerPhotoConversationLimitassistantNotEnabledassistantRouteNotAllowedassistantUnavailableauthenticationRequiredauthorizationUnavailablebadRequestbatchTooLargebillingAccountClosedbillingAccountSuspendedbillingNotConfiguredbillingServiceUnavailablecannotDeleteDefaultcapacityExceededcardAlreadyHeldcardBlockedcardOwnedByPrincipalcertificateAuthorityServiceUnavailablechargerUnsafeForHoldcircuitChosenTwicecircuitNotFoundcircuitNotOnJobLocationchargerNotRunningchargePointIdTakenchargerSplitAcrossLocationschargingStationNotAcceptedclaimNotEligibleclaimNotFoundcommandNotSupportedcommandTypeRemovedcommandsUnavailableconflictconfirmationInvalidconfirmationLockedconfirmationNotSentconfirmationRequiredconfirmEraseRequiredconsentMissingconversationClosedconversationBusyconnectionNotEligibleconnectorAlreadyOccupiedconnectorNotFoundconnectorNotOccupiedconfirmOverPlanRequiredcsmsManagedSettingdeclineddiagnosticsReceiverServiceUnavailablediagnosticsRequestOutstandingdiagnosticsUnsupportedProtocolVersiondisconnectedduplicateeaseeCircuitUnmappedeaseeSiteClaimedElsewhereeaseeUnreachableeaseeWrongSerialOrPinemailNotVerifiedemptyEventTypesemptyLimitemptyTransactionLimitenergyControllerUnavailableenergyPricingServiceUnavailableeventTypeNotSubscribableexceedsCapabilityfileExpiredfileNotAvailablefirmwareIdentityUnknownforbiddenhandoverNotReadyhasChildCircuitsholdAmountOutOfRangeholdNotAuthorizedidTokenNotAcceptedidTokenNotRecoverableidempotencyKeyConflictidempotencyKeyInFlightidempotencyKeyReplayedidempotencyStoreUnavailableintegrationEaseeServiceUnavailableintegrationUnavailableconnectionsServiceUnavailableinternalErrorinvalidinvalidAddressinvalidAppDestinationinvalidClientinvalidCoordinatesinvalidCountryinvalidCurrentTypeinvalidEvsesinvalidCursorinvalidErrorCodeinvalidIdTokeninvalidLineinvalidModeinvalidMonitorAssignmentinvalidMonitorConnectioninvalidNameinvalidPaginationinvalidRedirectUriinvalidReasoninvalidPhaseCountinvalidRequestinvalidImageimageTooLargeinvalidWindowmethodNotUsablenotAPaidChargernotCapturedoverRefundpaymentRequiredrevisionConflictinvalidScheduleinvalidScopeinvalidSettingValueinvalidLocationTargetinvalidSluginvalidStartingSocinvalidTargetSocinvalidTargetinvalidTargetUrlinvalidTariffinvalidTariffConditioninvalidTariffIdinvalidTimeZoneinvalidUrlinvalidValueinstallerNotHeldinvitationAlreadyAcceptedinvitationExpiredjobsServiceUnavailableopenJobsservesCustomerGrantsnotAnInstallationsProjectgrantNotActivelastCircuitOnLocationlocationUnderInstallationlocationNotBuiltlocationAlreadyBuiltmetricsStoreErrormetricsStoreUnavailablemessageTooLongmissingIdTokenmissingIdempotencyKeymonitorConflictmonitorNotFoundmqttServiceUnavailablemissingOrMalformedHeaderinvalidTokenjwksUnavailableapiKeyServiceUnavailablenotConnectednotDispatchablenotEntitledassigneeCannotReadJobnotFoundnotReadynotSandboxModenoFirmwareCatalogednoOpenSessionnoSupportedTransferProtocolnoVehicleocppUnavailableorganizationNotEmptyownerCannotLeaveownsOrganizationspaymentMethodRequiredbinding.driver_policy_requires_access_permissionbinding.holder_outside_home_projectpermission_policy.deny_not_allowedpermission_policy.deny_on_owner_floorpermission_policy.in_usepermission_policy.invalid_documentpermission_policy.limit_exceededpermission_policy.managed_immutablepermission_policy.management_permission_for_non_memberpermission_policy.name_takenpermission_policy.not_grantablepermission_policy.unknown_permissionpermission_policy.would_remove_last_editorpaymentsAccountNotFoundpaymentsAccountSubmittedpaymentsOrganizationSyntheticpaymentsUnavailablephaseTopologyNotConfirmedprincipalErasedprincipalInactiveprincipalNotFoundprojectNotFoundproposalAlreadyDecidedprotocolErrorrateLimitErrorrateLimitedratedCurrentNotPositivereferenceTakensandboxOrganizationChargerLimitReachedsandboxProjectChargerLimitReachedsandboxStationRefusedselfParentsellerUnavailableserviceUnavailablesessionServiceUnavailablestationOfflinesigningSecretTooShortsiteClaimedElsewheresiteOwnedByAnotherEaseeOperatorslugChangeNotAcknowledgedslugTakenspotCurrencyMismatchtariffEnergyAndSpottimeZoneRequiredtimedOutscopeNotGrantedscopeTooLargewindowEndedwindowTooLongsessionCapExceededinvalidMonthmonthTooLargemixedCurrenciesmonthNotClosablemonthHasOpenHoldsmonthAlreadyClosedmonthNotClosedoutcomeFinalmonthClosednotCarriabletargetMonthClosedsettlementServiceUnavailabletransactionAlreadyOpentransactionNotOpenunauthorizedunavailableunintelligibleResponseunknownBiddingZoneunknownChargerModelunknownEventTypeunknownFallbackStatusunknownSerialunknownVariableunknownVehicleModelunprocessableunrecognisedApiKeyModeunrecognisedSessionModeunsupportedvendorManagedFirmwarevendorUnreachablevirtualChargerLimitReachedvirtualChargerOrganizationLimitReachedvirtualChargerServiceUnavailablevirtualChargerStateUnavailablewebhookServiceUnavailablewrongPin
  • messagestringrequired
    A description for people. Its wording may change, so don't parse it.
  • requestIdstring
    This request's id, the same as the x-request-id response header. Quote it when you contact support.

Headers

  • Retry-Afterheader · string